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DX\u306b\u3088\u3063\u3066\u53ce\u96c6\u30fb\u84c4\u7a4d\u3055\u308c\u308b\u81a8\u5927\u306a\u30c7\u30fc\u30bf\uff08\u901a\u8a71\u9332\u97f3\u3001\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u3001\u5fdc\u5bfe\u5c65\u6b74\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u306a\u3069\uff09\u306f\u3001AI\u306b\u3088\u308b\u5206\u6790\u3092\u901a\u3058\u3066\u3001\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001VOC\u5206\u6790\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u4e0d\u6e80\u3092\u611f\u3058\u3066\u3044\u308b\u70b9\u3084\u65b0\u305f\u306a\u30cb\u30fc\u30ba\u3092\u65e9\u671f\u306b\u767a\u898b\u3057\u3001\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3084FAQ\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u6700\u9069\u5316\u306b\u7e4b\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5fdc\u5bfe\u54c1\u8cea\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3054\u3068\u306e\u5f37\u307f\u30fb\u5f31\u307f\u3092\u628a\u63e1\u3057\u3001\u52b9\u679c\u7684\u306a\u7814\u4fee\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u7d99\u7d9a\u7684\u306a\u6539\u5584\u30b5\u30a4\u30af\u30eb\uff08PDCA\uff09\u3092\u56de\u3059\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u5e38\u306b\u9032\u5316\u3057\u7d9a\u3051\u308b\u7d44\u7e54\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"630\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2-1024x630.png\" alt=\"\u30c7\u30fc\u30bf\u6d3b\u7528\u306b\u3088\u308bPDCA\u5316\" class=\"wp-image-7705\" srcset=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2-1024x630.png 1024w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2-300x185.png 300w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2-768x473.png 768w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2-1536x945.png 1536w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_2.png 1690w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3092\u5b9f\u73fe\u3059\u308b\u4e3b\u8981\u6280\u8853\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3092\u63a8\u9032\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u69d8\u3005\u306a\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6226\u7565\u7684\u306b\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001<span class=\"text-bold\">\u73fe\u5834\u3067\u5b9f\u969b\u306b\u6d3b\u7528\u3055\u308c\u3001\u9ad8\u3044\u52b9\u679c\u3092\u4e0a\u3052\u3066\u3044\u308b\u4e3b\u8981\u306a\u6280\u8853<\/span>\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u306e\u8ab2\u984c\u3068\u76ee\u7684\u306b\u7167\u3089\u3057\u5408\u308f\u305b\u3001\u3069\u306e\u6280\u8853\u304c\u6709\u52b9\u304b\u691c\u8a0e\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI\uff08\u4eba\u5de5\u77e5\u80fd\uff09\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>AI\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306e\u4e2d\u6838\u3092\u306a\u3059\u6280\u8853\u3067\u3042\u308a\u3001\u305d\u306e\u6d3b\u7528\u7bc4\u56f2\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"text-bold\">AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff0f\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8<\/span>: 24\u6642\u9593365\u65e5\u3001\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u81ea\u52d5\u5fdc\u7b54\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5165\u96fb\u6570\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3088\u308a\u8907\u96d1\u306a\u5bfe\u5fdc\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002\u521d\u671f\u5fdc\u7b54\u3092AI\u304c\u62c5\u3044\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u6709\u4eba\u5bfe\u5fdc\u3078\u30b9\u30e0\u30fc\u30ba\u306b\u5f15\u304d\u7d99\u3050\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u3082\u4e3b\u6d41\u3067\u3059\u3002\u5c0e\u5165\u306b\u3088\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5fdc\u5bfe\u652f\u63f4AI<\/span>: 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\u901a\u8a71\u9332\u97f3\u3084\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u306a\u3069\u306e\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3092\u89e3\u6790\u3057\u3001\u9867\u5ba2\u306e\u610f\u898b\u3001\u8981\u671b\u3001\u4e0d\u6e80\u3001\u3055\u3089\u306b\u306f\u611f\u60c5\u306e\u8d77\u4f0f\u307e\u3067\u53ef\u8996\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u6765\u306f\u57cb\u3082\u308c\u3066\u3044\u305f\u9867\u5ba2\u306e\u58f0\u3092\u52b9\u7387\u7684\u306b\u53ce\u96c6\u30fb\u5206\u6790\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306b\u6d3b\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\"> AI\u306b\u3088\u308b\u8981\u7d04\u30fb\u8a18\u9332\u4f5c\u6210\u652f\u63f4<\/span>: \u901a\u8a71\u5185\u5bb9\u3092AI\u304c\u81ea\u52d5\u3067\u8981\u7d04\u3057\u3001\u5fdc\u5bfe\u8a18\u9332\uff08\u5f8c\u51e6\u7406\uff09\u306e\u4f5c\u6210\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5f8c\u51e6\u7406\u6642\u9593\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3057\u3001\u672c\u6765\u306e\u9867\u5ba2\u5bfe\u5fdc\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u307e\u3059\u3002\u8a18\u9332\u306e\u7cbe\u5ea6\u5411\u4e0a\u3084\u6a19\u6e96\u5316\u306b\u3082\u8ca2\u732e\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\uff0fCTI\uff08\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u9023\u643a\uff09<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3055\u305b\u308bCRM\/CTI\u306f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9ad8\u54c1\u8cea\u306a\u9867\u5ba2\u5bfe\u5fdc\u306e\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u3002<\/span> \u7740\u4fe1\u3068\u540c\u6642\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306ePC\u753b\u9762\u306b\u9867\u5ba2\u60c5\u5831\uff08\u6c0f\u540d\u3001\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u3001\u8cfc\u8cb7\u5c65\u6b74\u306a\u3069\uff09\u304c\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u8868\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u9867\u5ba2\u306b\u540c\u3058\u8aac\u660e\u3092\u7e70\u308a\u8fd4\u3055\u305b\u308b\u624b\u9593\u3092\u7701\u304d\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u5fdc\u5bfe\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08AHT\uff09\u306e\u77ed\u7e2e\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u591a\u304f\u306e\u5148\u9032\u7684\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001CRM\/CTI\u9023\u643a\u306f\u5fc5\u9808\u306e\u30a4\u30f3\u30d5\u30e9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FAQ\u30b7\u30b9\u30c6\u30e0\uff0f\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u9867\u5ba2\u306e\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u9032\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u4e0a\u3067\u3001FAQ\u30b7\u30b9\u30c6\u30e0\u3068\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306f\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002<\/span> \u9867\u5ba2\u5411\u3051\u306eFAQ\u30b5\u30a4\u30c8\u306f\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u3078\u306e\u56de\u7b54\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u305d\u306e\u3082\u306e\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5411\u3051\u306e\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306f\u3001\u6b63\u78ba\u306a\u60c5\u5831\u3092\u8fc5\u901f\u306b\u53c2\u7167\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u56de\u7b54\u6642\u9593\u306e\u77ed\u7e2e\u3068\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u691c\u7d22\u6027\u304c\u9ad8\u304f\u3001\u5e38\u306b\u6700\u65b0\u60c5\u5831\u304c\u7dad\u6301\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u3001\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u4fa1\u5024\u3092\u6700\u5927\u5316\u3059\u308b\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u901a\u8a71\u5185\u5bb9\u3092\u30c6\u30ad\u30b9\u30c8\u5316\u3059\u308b\u97f3\u58f0\u8a8d\u8b58\u6280\u8853\u306f\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u5f37\u5316\u3068\u696d\u52d9\u52b9\u7387\u5316\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002<\/span> \u5168\u3066\u306e\u901a\u8a71\u3092\u30c6\u30ad\u30b9\u30c8\u5316\u3057\u4fdd\u5b58\u3059\u308b\u3053\u3068\u3067\u3001\u300c\u8a00\u3063\u305f\u8a00\u308f\u306a\u3044\u300d\u306e\u6c34\u639b\u3051\u8ad6\u3092\u9632\u304e\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u9075\u5b88\u72b6\u6cc1\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c6\u30ad\u30b9\u30c8\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u5fdc\u5bfe\u8a18\u9332\u4f5c\u6210\u306e\u88dc\u52a9\u3084VOC\u5206\u6790\u306e\u5143\u30c7\u30fc\u30bf\u3068\u3057\u3066\u3082\u6d3b\u7528\u3067\u304d\u3001\u5f8c\u51e6\u7406\u6642\u9593\u306e\u524a\u6e1b\u3084\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002\u8fd1\u5e74\u306e\u6280\u8853\u5411\u4e0a\u306b\u3088\u308a\u3001\u8a8d\u8b58\u7cbe\u5ea6\u306f\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">RPA\uff08\u30ed\u30dc\u30c6\u30a3\u30c3\u30af\u30fb\u30d7\u30ed\u30bb\u30b9\u30fb\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09<\/h3>\n\n\n\n<p><span class=\"text-bold\">RPA\u306f\u3001\u4e3b\u306b\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u884c\u3046PC\u4e0a\u306e\u5b9a\u578b\u4f5c\u696d\u3092\u81ea\u52d5\u5316\u3059\u308b\u6280\u8853\u3067\u3059\u3002<\/span> \u4f8b\u3048\u3070\u3001\u9867\u5ba2\u60c5\u5831\u306e\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u8ee2\u8a18\u3001\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u3001\u30e1\u30fc\u30eb\u9001\u4fe1\u3068\u3044\u3063\u305f\u7e70\u308a\u8fd4\u3057\u4f5c\u696d\u3092\u30ed\u30dc\u30c3\u30c8\u306b\u4efb\u305b\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3088\u308a\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eba\u7684\u30df\u30b9\u306e\u524a\u6e1b\u306b\u3082\u7e4b\u304c\u308a\u3001\u696d\u52d9\u5168\u4f53\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e3b\u8981\u6280\u8853\u306e\u52b9\u679c\u6bd4\u8f03<\/h3>\n\n\n\n<p>\u4e3b\u8981\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u6280\u8853\u306b\u3064\u3044\u3066\u3001\u671f\u5f85\u3055\u308c\u308b\u52b9\u679c\u3001\u95a2\u9023\u3059\u308bKPI\u6539\u5584\u306e\u76ee\u5b89\u3001\u304a\u3088\u3073\u5c0e\u5165\u96e3\u6613\u5ea6\u3092\u4ee5\u4e0b\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u3002\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\" style=\"width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 25%;\"><span class=\"text-bold\">\u6280\u8853\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/td>\n<td style=\"width: 25%;\"><span class=\"text-bold\">\u4e3b\u306a\u6a5f\u80fd<\/span><\/td>\n<td style=\"width: 25%;\"><span class=\"text-bold\">\u671f\u5f85\u52b9\u679c<\/span><\/td>\n<td style=\"width: 25%;\"><span class=\"text-bold\">\u5c0e\u5165\u96e3\u6613\u5ea6<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\/\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8<\/td>\n<td style=\"width: 25%;\">24\/365\u81ea\u52d5\u5fdc\u7b54\u3001\u5b9a\u578b\u554f\u5408\u305b\u5bfe\u5fdc\u3001\u6709\u4eba\u9023\u643a<\/td>\n<td style=\"width: 25%;\">\u30fb\u554f\u5408\u305b\u4ef6\u6570\u524a\u6e1b <br \/>\u30fb\u81ea\u5df1\u89e3\u6c7a\u7387\u5411\u4e0a<br \/>\u30fb\u5fdc\u7b54\u7387\u6539\u5584<br \/>\u30fb\u5bfe\u5fdc\u30b3\u30b9\u30c8\u524a\u6e1b<br \/>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u8ca0\u8377\u8efd\u6e1b\u00a0<\/td>\n<td style=\"width: 25%;\">\u4e2d\u301c\u9ad8<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">\u5fdc\u5bfe\u652f\u63f4AI<\/td>\n<td style=\"width: 25%;\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0FAQ\/\u56de\u7b54\u5019\u88dc\u63d0\u793a\u3001\u60c5\u5831\u30ec\u30b3\u30e1\u30f3\u30c9<\/td>\n<td style=\"width: 25%;\">\u30fb\u5e73\u5747\u51e6\u7406\u6642\u9593(AHT)\u77ed\u7e2e<br \/>\u30fb\u4fdd\u7559\u6642\u9593\u524a\u6e1b<br \/>\u30fb\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u30fb\u5411\u4e0a<br \/>\u30fb\u65b0\u4eba\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u65e9\u671f\u6226\u529b\u5316\/\u6559\u80b2\u671f\u9593\u77ed\u7e2e<br \/>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6e80\u8db3\u5ea6(EX)\u5411\u4e0a<\/td>\n<td style=\"width: 25%;\">\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">VOC\u5206\u6790AI<\/td>\n<td style=\"width: 25%;\">\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u3001\u611f\u60c5\u5206\u6790\u3001\u30ad\u30fc\u30ef\u30fc\u30c9\u62bd\u51fa\u3001\u30c8\u30d4\u30c3\u30af\u5206\u985e<\/td>\n<td style=\"width: 25%;\">\u30fb\u9867\u5ba2\u30cb\u30fc\u30ba\/\u4e0d\u6e80\u70b9\u306e\u65e9\u671f\u767a\u898b<br \/>\u30fb\u30b5\u30fc\u30d3\u30b9\/\u88fd\u54c1\u6539\u5584<br \/>\u30fbFAQ\/\u30ca\u30ec\u30c3\u30b8\u30b3\u30f3\u30c6\u30f3\u30c4\u6700\u9069\u5316<br \/>\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3078\u306e\u6d3b\u7528<br \/>\u30fb\u5fdc\u5bfe\u54c1\u8cea\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u52b9\u7387\u5316\u00a0<\/td>\n<td style=\"width: 25%;\">\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">AI\u8981\u7d04\/\u8a18\u9332\u4f5c\u6210\u652f\u63f4<\/td>\n<td style=\"width: 25%;\">\u901a\u8a71\u5185\u5bb9\u306e\u81ea\u52d5\u8981\u7d04\u3001\u5fdc\u5bfe\u8a18\u9332\u81ea\u52d5\u5165\u529b\/\u88dc\u52a9<\/td>\n<td style=\"width: 25%;\">\u30fb\u5f8c\u51e6\u7406\u6642\u9593(ACW)\u524a\u6e1b <br \/>\u30fb\u5fdc\u5bfe\u8a18\u9332\u306e\u7cbe\u5ea6\u5411\u4e0a\/\u6a19\u6e96\u5316<br \/>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u8ca0\u8377\u8efd\u6e1b\u00a0<\/td>\n<td style=\"width: 25%;\">\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">CRM\/CTI\u9023\u643a<\/td>\n<td style=\"width: 25%;\">\u9867\u5ba2\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3001\u5bfe\u5fdc\u5c65\u6b74\u4e00\u5143\u7ba1\u7406\u3001\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u9023\u643a<\/td>\n<td style=\"width: 25%;\">\u30fb\u5e73\u5747\u51e6\u7406\u6642\u9593(AHT)\u77ed\u7e2e<br \/>\u30fb\u4e00\u6b21\u89e3\u6c7a\u7387(FCR)\u5411\u4e0a<br \/>\u30fb\u9867\u5ba2\u6e80\u8db3\u5ea6(CS)\u5411\u4e0a<br \/>\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u00a0<\/td>\n<td style=\"width: 25%;\">\u4f4e\u301c\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">FAQ\u30b7\u30b9\u30c6\u30e0\/\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/td>\n<td style=\"width: 25%;\">\u9867\u5ba2\u5411\u3051FAQ\u30b5\u30a4\u30c8\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5411\u3051\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\u30fb\u7ba1\u7406<\/td>\n<td style=\"width: 25%;\">\u30fb\u554f\u5408\u305b\u4ef6\u6570\u524a\u6e1b (\u9867\u5ba2\u5411\u3051FAQ)<br \/>\u30fb\u81ea\u5df1\u89e3\u6c7a\u7387\u5411\u4e0a<br \/>\u30fb\u5e73\u5747\u51e6\u7406\u6642\u9593(AHT)\u77ed\u7e2e <br \/>\u30fb\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u30fb\u5411\u4e0a<br \/>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u8ca0\u8377\u8efd\u6e1b\/\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u652f\u63f4\u00a0<\/td>\n<td style=\"width: 25%;\">\u4f4e\u301c\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0<\/td>\n<td style=\"width: 25%;\">\u901a\u8a71\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\/\u30d0\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u5316\u3001\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u51fa<\/td>\n<td style=\"width: 25%;\">\u30fb\u5f8c\u51e6\u7406\u6642\u9593(ACW)\u524a\u6e1b<br \/>\u30fb\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u9075\u5b88\u72b6\u6cc1\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u52b9\u7387\u5316<br \/>\u30fb\u5fdc\u5bfe\u54c1\u8cea\u8a55\u4fa1\u306e\u52b9\u7387\u5316\/\u5ba2\u89b3\u6027\u5411\u4e0a<br \/>\u30fbVOC\u5206\u6790\u30c7\u30fc\u30bf\u306e\u751f\u6210\u00a0<\/td>\n<td style=\"width: 25%;\">\u4e2d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25%;\">RPA\u00a0\u00a0<\/td>\n<td style=\"width: 25%;\">\u5b9a\u578bPC\u4f5c\u696d\u81ea\u52d5\u5316\uff08\u30c7\u30fc\u30bf\u5165\u529b\u3001\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u3001\u30e1\u30fc\u30eb\u9001\u4fe1\u7b49\uff09<\/td>\n<td style=\"width: 25%;\">\u30fb\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\u52b9\u7387\u5316<br \/>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5b9a\u578b\u4f5c\u696d\u6642\u9593\u524a\u6e1b<br \/>\u30fb\u4eba\u7684\u30df\u30b9\u524a\u6e1b<br \/>\u30fb\u751f\u7523\u6027\u5411\u4e0a\u00a0<\/td>\n<td style=\"width: 25%;\">\u4f4e\u301c\u4e2d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p><span class=\"text-bold\">\uff0a\u6ce8\u8a18:<\/span><br>\u671f\u5f85\u52b9\u679c\u30fb\u6539\u5584KPI\u306e\u53c2\u8003\u5024\u306f\u5c0e\u5165\u74b0\u5883\u3084\u904b\u7528\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u5909\u52d5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u5c0e\u5165\u96e3\u6613\u5ea6\u306f\u3001\u5fc5\u8981\u306a\u6280\u8853\u7684\u30b9\u30ad\u30eb\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306e\u8907\u96d1\u3055\u3001\u7d44\u7e54\u7684\u306a\u5909\u66f4\u306e\u5ea6\u5408\u3044\u3001\u30b3\u30b9\u30c8\u306a\u3069\u3092\u8003\u616e\u3057\u305f\u8a55\u4fa1\u3067\u3042\u308b\u305f\u3081\u3001\u5fc5\u305a\u3057\u3082\u8a72\u5f53\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5931\u6557\u3057\u306a\u3044\uff01\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u5c0e\u5165\u306e\u9032\u3081\u65b9\u30105\u30b9\u30c6\u30c3\u30d7\u3011<\/h2>\n\n\n\n<p>DX\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u3001<span class=\"text-bold\">\u8a08\u753b\u6bb5\u968e\u306e\u8cea\u304c\u6210\u5426\u3092\u5927\u304d\u304f\u5de6\u53f3\u3057\u307e\u3059\u3002<\/span> \u6211\u3005\u304c\u591a\u304f\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u652f\u63f4\u3067\u57f9\u3063\u3066\u304d\u305f\u7d4c\u9a13\u304b\u3089\u3001\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u5b9f\u8df5\u7684\u306a5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u6cbf\u3063\u3066\u9032\u3081\u308b\u3053\u3068\u3067\u3001\u7740\u5b9f\u306b\u6210\u679c\u3092\u51fa\u305b\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"158\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1-1024x158.png\" alt=\"\u5b9f\u8df5\u7684\u306a5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\" class=\"wp-image-7704\" srcset=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1-1024x158.png 1024w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1-300x46.png 300w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1-768x118.png 768w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1-1536x236.png 1536w, https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2025\/05\/42_1.png 1690w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1\uff1a\u73fe\u72b6\u5206\u6790\u3068\u8ab2\u984c\u306e\u7279\u5b9a<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u307e\u305a\u306f\u81ea\u793e\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u72b6\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u3001\u8ab2\u984c\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002<\/span> \u3069\u306e\u3088\u3046\u306a\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3067\u3001\u3069\u3053\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u53ef\u8996\u5316\u3057\u307e\u3059\u3002\u5fdc\u7b54\u7387\u3001\u653e\u68c4\u547c\u7387\u3001AHT\u3001\u89e3\u6c7a\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08NPS\u306a\u3069\uff09\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3068\u3044\u3063\u305f\u4e3b\u8981KPI\u3092\u53ce\u96c6\u30fb\u5206\u6790\u3057\u3001\u76ee\u6a19\u5024\u3068\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u3084\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u901a\u3058\u3066\u3001\u6570\u5024\u3060\u3051\u3067\u306f\u898b\u3048\u306a\u3044\u73fe\u5834\u306e\u8ab2\u984c\u3084\u9867\u5ba2\u306e\u4e0d\u6e80\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002\u3053\u306e\u6bb5\u968e\u3067\u306e\u5206\u6790\u306e\u6df1\u3055\u304c\u3001\u5f8c\u306e\u65bd\u7b56\u306e\u7684\u78ba\u3055\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2\uff1aDX\u306e\u76ee\u7684\u30fb\u76ee\u6a19\u8a2d\u5b9a\u3068\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u7b56\u5b9a<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u6b21\u306b\u3001Step1\u3067\u7279\u5b9a\u3057\u305f\u8ab2\u984c\u306b\u57fa\u3065\u304d\u3001\u300cDX\u306b\u3088\u3063\u3066\u4f55\u3092\u9054\u6210\u3057\u305f\u3044\u306e\u304b\u300d\u3068\u3044\u3046\u660e\u78ba\u306a\u76ee\u7684\u3068\u3001\u5177\u4f53\u7684\u306a\u76ee\u6a19\u6570\u5024\uff08KGI\/KPI\uff09\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/span> <br>\u4f8b\u3048\u3070\u3001\u300c\u5fdc\u7b54\u7387\u3092\u3007\u3007%\u5411\u4e0a\u3055\u305b\u308b\u300d\u300c\u5f8c\u51e6\u7406\u6642\u9593\u3092\u3007\u3007%\u524a\u6e1b\u3059\u308b\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u3007\u3007\u30dd\u30a4\u30f3\u30c8\u6539\u5584\u3059\u308b\u300d\u3068\u3044\u3063\u305f\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u3001\u305d\u306e\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u305f\u77ed\u671f\u30fb\u4e2d\u671f\u30fb\u9577\u671f\u306e\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\uff08\u5b9f\u884c\u8a08\u753b\uff09\u3092\u7b56\u5b9a\u3057\u307e\u3059\u3002\u91cd\u8981\u306a\u306e\u306f\u3001\u6700\u521d\u304b\u3089\u5168\u3066\u3092\u3084\u308d\u3046\u3068\u305b\u305a\u3001\u52b9\u679c\u304c\u898b\u8fbc\u3081\u308b\u9818\u57df\u304b\u3089\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3057\u3001\u6210\u529f\u4f53\u9a13\u3092\u7a4d\u307f\u91cd\u306d\u306a\u304c\u3089\u6bb5\u968e\u7684\u306b\u5bfe\u8c61\u3092\u5e83\u3052\u3066\u3044\u304f\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u8a08\u753b\u6bb5\u968e\u3067\u3001\u7d4c\u55b6\u5c64\u306e\u7406\u89e3\u3068\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\uff08\u4e88\u7b97\u78ba\u4fdd\u542b\u3080\uff09\u3092\u53d6\u308a\u4ed8\u3051\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3\uff1a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u9078\u5b9a\u3068\u30d9\u30f3\u30c0\u30fc\u6bd4\u8f03\u691c\u8a0e<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u8a2d\u5b9a\u3057\u305f\u76ee\u7684\u30fb\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u6700\u9069\u306a\u6280\u8853\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9078\u5b9a\u3057\u307e\u3059\u3002<\/span> \u524d\u8ff0\u3057\u305f\u6280\u8853\u306e\u4e2d\u304b\u3089\u3001\u81ea\u793e\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u6700\u3082\u52b9\u679c\u7684\u306a\u3082\u306e\u306f\u4f55\u304b\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8907\u6570\u306e\u30d9\u30f3\u30c0\u30fc\u304b\u3089\u60c5\u5831\u3092\u96c6\u3081\u3001\u6a5f\u80fd\u3001\u30b3\u30b9\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3001\u5b9f\u7e3e\u306a\u3069\u3092\u591a\u89d2\u7684\u306b\u6bd4\u8f03\u8a55\u4fa1\u3057\u307e\u3059\u3002\uff08\u5177\u4f53\u7684\u306a\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u306f\u5f8c\u8ff0\u3057\u307e\u3059\uff09\u3002\u5fc5\u8981\u3067\u3042\u308c\u3070\u3001RFI\uff08\u60c5\u5831\u63d0\u4f9b\u4f9d\u983c\uff09\u3084RFP\uff08\u63d0\u6848\u4f9d\u983c\u66f8\uff09\u3092\u4f5c\u6210\u3057\u3001\u30d9\u30f3\u30c0\u30fc\u304b\u3089\u306e\u63d0\u6848\u3092\u52df\u308b\u3053\u3068\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u673a\u4e0a\u306e\u6bd4\u8f03\u3060\u3051\u3067\u306a\u304f\u3001\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u901a\u3058\u3066\u3001\u5b9f\u969b\u306e\u64cd\u4f5c\u6027\u3084\u52b9\u679c\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4\uff1a\u5c0e\u5165\u6e96\u5099\u3068\u793e\u5185\u4f53\u5236\u306e\u69cb\u7bc9<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u5c0e\u5165\u306b\u5411\u3051\u3066\u6e96\u5099\u3092\u9032\u3081\u307e\u3059\u3002<\/span> \u307e\u305a\u3001DX\u63a8\u9032\u3092\u62c5\u3046\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u3092\u6b63\u5f0f\u306b\u7d44\u6210\u3057\u307e\u3059\u3002\u7d4c\u55b6\u5c64\u3001\u73fe\u5834\u8cac\u4efb\u8005\u3001IT\u90e8\u9580\u3001\u5404\u95a2\u9023\u90e8\u7f72\u306e\u62c5\u5f53\u8005\u306a\u3069\u3001\u95a2\u4fc2\u8005\u3092\u5dfb\u304d\u8fbc\u3080\u3053\u3068\u304c\u6210\u529f\u306e\u9375\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u3001\u5c0e\u5165\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u76ee\u7684\u3001\u6a5f\u80fd\u3001\u5c0e\u5165\u5f8c\u306e\u696d\u52d9\u5909\u66f4\u70b9\u306a\u3069\u3092\u3001\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4e01\u5be7\u306b\u8aac\u660e\u3057\u3001\u7406\u89e3\u3068\u5354\u529b\u3092\u5f97\u308b\u305f\u3081\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5bc6\u306b\u884c\u3044\u307e\u3059\u3002\u540c\u6642\u306b\u3001\u5fc5\u8981\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u6e96\u5099\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u3001\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u30c6\u30b9\u30c8\u3001\u30c7\u30fc\u30bf\u79fb\u884c\u8a08\u753b\u306a\u3069\u3092\u9032\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 5\uff1a\u5c0e\u5165\u6e96\u5099\u3068\u793e\u5185\u4f53\u5236\u306e\u69cb\u7bc9<\/h3>\n\n\n\n<p><span class=\"text-bold\">\u3044\u3088\u3044\u3088\u8a08\u753b\u306b\u57fa\u3065\u304d\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u30fb\u5b9f\u884c\u3057\u307e\u3059\u3002<\/span> \u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u672c\u683c\u5c0e\u5165\u524d\u306b\u4e00\u90e8\u306e\u30c1\u30fc\u30e0\u3084\u696d\u52d9\u3067PoC\uff08\u6982\u5ff5\u5b9f\u8a3c\uff09\u3092\u5b9f\u65bd\u3057\u3001\u52b9\u679c\u3084\u8ab2\u984c\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5c0e\u5165\u5f8c\u306f\u3001Step2\u3067\u8a2d\u5b9a\u3057\u305fKPI\u3092\u7d99\u7d9a\u7684\u306b\u6e2c\u5b9a\u3057\u3001\u5c0e\u5165\u524d\u3068\u6bd4\u8f03\u3057\u3066\u52b9\u679c\u304c\u51fa\u3066\u3044\u308b\u304b\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u7a4d\u6975\u7684\u306b\u53ce\u96c6\u3057\u3001\u6539\u5584\u70b9\u3092\u898b\u3064\u3051\u51fa\u3057\u307e\u3059\u3002DX\u306f\u5c0e\u5165\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u52b9\u679c\u6e2c\u5b9a\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304d\u3001\u8a2d\u5b9a\u306e\u898b\u76f4\u3057\u3001\u6a5f\u80fd\u306e\u6539\u5584\u3001\u904b\u7528\u65b9\u6cd5\u306e\u5909\u66f4\u3068\u3044\u3063\u305fPDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u7d9a\u3051\u308b\u3053\u3068\u304c\u3001DX\u306e\u6210\u679c\u3092\u6700\u5927\u5316\u3057\u3001\u5b9a\u7740\u3055\u305b\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ed6\u793e\u306f\u3069\u3046\u3057\u3066\u308b\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u6210\u529f\u4e8b\u4f8b\u7d39\u4ecb<\/h2>\n\n\n\n<p>DX\u3078\u306e\u53d6\u308a\u7d44\u307f\u306f\u3001<span class=\"text-bold\">\u4ed6\u793e\u306e\u6210\u529f\u4e8b\u4f8b\u304b\u3089\u5b66\u3076\u3053\u3068\u304c\u975e\u5e38\u306b\u6709\u52b9\u3067\u3059\u3002<\/span> \u3053\u3053\u3067\u306f\u3001\u696d\u7a2e\u3084\u898f\u6a21\u306e\u7570\u306a\u308b\u4f01\u696d\u306e\u5177\u4f53\u7684\u306aDX\u6210\u529f\u4e8b\u4f8b\u30923\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u306e\u72b6\u6cc1\u306b\u8fd1\u3044\u4e8b\u4f8b\u3092\u53c2\u8003\u306b\u3001\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f\u30a4\u30e1\u30fc\u30b8\u3092\u81a8\u3089\u307e\u305b\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e8b\u4f8b1\uff1a\u3010\u4eba\u6750\u30b5\u30fc\u30d3\u30b9\u696d\u754c\u3011\u30c7\u30fc\u30bf\u6d3b\u7528\u3067\u30a2\u30dd\u7372\u5f97\u7387200\uff05\u3001\u58f2\u4e0a300\uff05\u3092\u9054\u6210<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u5c0e\u5165\u524d\u306e\u8ab2\u984c<\/span>: \u30a2\u30dd\u7372\u5f97\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306e\u5b9f\u73fe\u304a\u3088\u3073\u6539\u5584\u6307\u6a19\u306e\u660e\u78ba\u5316\u3002\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u696d\u52d9\u3092\u5206\u6790\u3057\u3001PDCA\u3092\u56de\u3059\u4f53\u5236\u306e\u69cb\u7bc9\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u30d7\u30ed\u30bb\u30b9<\/span>: MiiTel Phone\u3092\u5c0e\u5165\u3057\u3001\u30e9\u30ea\u30fc\u56de\u6570\u3084\u901a\u8a71\u5206\u6570\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u6539\u5584\u3002\u65b0\u4eba\u6559\u80b2\u306b\u3082\u6d3b\u7528\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u5f8c\u306e\u5177\u4f53\u7684\u306a\u6210\u679c<\/span>: \u30a2\u30dd\u7372\u5f97\u7387\u304c2.8\uff05\u304b\u30895.6\uff05\u306b\u4e0a\u6607\u3057\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u58f2\u4e0a\u304c\u524d\u5e74\u6bd4\u3067300\uff05\u3092\u9054\u6210\u3002\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30d4\u30f3\u30dd\u30a4\u30f3\u30c8\u3067\u5206\u6790\u30fb\u6539\u5584\u306b\u53d6\u308a\u7d44\u307f\u3001\u696d\u52d9\u52b9\u7387\u30fb\u65b0\u4eba\u6559\u80b2\u306e\u52b9\u7387\u5316\u3092\u5411\u4e0a\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e8b\u4f8b2\uff1a\u3010IT\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30b5\u30fc\u30d3\u30b9\u696d\u754c\u3011\u30c8\u30fc\u30af\u306e\u8cea\u306e\u5411\u4e0a\u306b\u3088\u308aSQL\u5897\u52a0\u3092\u5b9f\u73fe<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u5c0e\u5165\u524d\u306e\u8ab2\u984c<\/span>: \u67b6\u96fb\u5185\u5bb9\u306e\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u306e\u89e3\u6d88\u3002\u67b6\u96fb\u306e\u91cd\u8981\u306a\u70b9\u306b\u3064\u3044\u3066\u5168\u30e1\u30f3\u30d0\u30fc\u304c\u78ba\u8a8d\u3067\u304d\u308b\u74b0\u5883\u306e\u69cb\u7bc9\u3002\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u30c1\u30fc\u30e0\u306e\u6210\u679c\u5411\u4e0a\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u30d7\u30ed\u30bb\u30b9<\/span>: MiiTel Phone\u3092\u5c0e\u5165\u3057\u3001\u6587\u5b57\u8d77\u3053\u3057\u3068\u300c\u30ad\u30fc\u30ef\u30fc\u30c9\u51fa\u73fe\u7387\u300d\u306e\u9805\u76ee\u3092\u6d3b\u7528\u3057\u3066\u3001\u5168\u30e1\u30f3\u30d0\u30fc\u304c\u805e\u304f\u3079\u304d\u9805\u76ee\u3092\u805e\u3051\u308b\u3088\u3046\u306b\u6539\u5584\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u5f8c\u306e\u5177\u4f53\u7684\u306a\u6210\u679c<\/span>: \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b0\u30eb\u30fc\u30d7\u304b\u3089\u63d0\u4f9b\u3055\u308c\u308b\u30ea\u30fc\u30c9\u6570\u304c\u5909\u308f\u3089\u306a\u3044\u306b\u3082\u95a2\u308f\u3089\u305a\u3001SQL\uff08Sales Qualified Lead\uff09\u3092\u5897\u3084\u3059\u3053\u3068\u306b\u6210\u529f\u3002\u65b0\u4eba\u6559\u80b2\u306e\u5de5\u6570\u524a\u6e1b\u306b\u3082\u8ca2\u732e\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e8b\u4f8b3\uff1a\u3010\u305d\u306e\u4ed6\u696d\u754c\u3011\u6708\u9593\u306e\u7372\u5f97\u5546\u8ac7\u6570\u304c1\u4eba\u3042\u305f\u308a111\uff05\u306b\u5897\u52a0\u3001\u67b6\u96fb\u30e1\u30f3\u30d0\u30fc\u306e\u80b2\u6210\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u52b9\u7387\u5316<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u5c0e\u5165\u524d\u306e\u8ab2\u984c<\/span>: \u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u306b\u304a\u3044\u3066\u3001PC\u3092\u4f7f\u3063\u3066\u67b6\u96fb\u3067\u304d\u308b\u74b0\u5883\u306e\u69cb\u7bc9\u3068\u3001\u30c8\u30c3\u30d7\u30bb\u30fc\u30eb\u30b9\u306e\u30ce\u30a6\u30cf\u30a6\u304c\u5c5e\u4eba\u5316\u3057\u3066\u3044\u305f\u72b6\u6cc1\u306e\u89e3\u6d88\u304c\u8ab2\u984c\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u30d7\u30ed\u30bb\u30b9<\/span>: MiiTel Phone\u3092\u5c0e\u5165\u3057\u3001\u5fdc\u5bfe\u5c65\u6b74\u3084\u6587\u5b57\u8d77\u3053\u3057\u3092\u3082\u3068\u306b\u3001\u67b6\u96fb\u30e1\u30f3\u30d0\u30fc\u3092\u52b9\u7387\u7684\u306b\u80b2\u6210\u304a\u3088\u3073\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5c0e\u5165\u5f8c\u306e\u5177\u4f53\u7684\u306a\u6210\u679c<\/span>: \u30e1\u30f3\u30d0\u30fc1\u4eba\u3042\u305f\u308a\u306e\u5546\u8ac7\u4f5c\u6210\u6570\u306e\u5e73\u5747\u5024\u304c111\uff05\u5411\u4e0a\u3002\u30c8\u30c3\u30d7\u30bb\u30fc\u30eb\u30b9\u306e\u4f1a\u8a71\u3092\u5206\u6790\u3057\u3001\u5546\u8ac7\u30a2\u30dd\u306b\u3064\u306a\u304c\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u3010\u307e\u3068\u3081\u3011\u6210\u529f\u4e8b\u4f8b\u304b\u3089\u5b66\u3076DX\u63a8\u9032\u306e\u30dd\u30a4\u30f3\u30c8<\/h3>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u6210\u529f\u4e8b\u4f8b\u306b\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u5171\u901a\u70b9\u304c\u898b\u3089\u308c\u307e\u3059\u3002<br><span class=\"text-bold\">\u2460\u4f1a\u8a71\u3084\u901a\u8a71\u306e\u53ef\u8996\u5316\u3001\u2461\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6539\u5584\u3001\u2462\u80b2\u6210\u3084\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u52b9\u7387\u5316\u3002<\/span><br>\u6210\u529f\u3057\u305f\u4f01\u696d\u306f\u3001<span class=\"text-bold\">\u6210\u679c\u3092\u5c5e\u4eba\u5316\u3055\u305b\u305a\u518d\u73fe\u6027\u306e\u3042\u308b\u5f62\u3067\u30c1\u30fc\u30e0\u5168\u4f53\u306b\u5c55\u958b\u3057\u3001\u30c8\u30fc\u30af\u6539\u5584\u3084\u6559\u80b2\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u3064\u306a\u3052\u308b\u4ed5\u7d44\u307f\u3092\u78ba\u7acb<\/span>\u3057\u3066\u3044\u307e\u3059\u3002<br>\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u53d6\u5f97\u3057\u305f\u30c7\u30fc\u30bf\u3092\u3069\u3046\u6d3b\u304b\u3059\u304b\u3068\u3044\u3046\u8996\u70b9\u304c\u3001DX\u6210\u529f\u306e\u9375\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002 \u81ea\u793e\u306eDX\u3092\u63a8\u9032\u3059\u308b\u4e0a\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30c4\u30fc\u30eb\u30fb\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u3067\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<p>DX\u306e\u6210\u5426\u306f\u3001<span class=\"text-bold\">\u81ea\u793e\u306e\u8ab2\u984c\u3068\u76ee\u7684\u306b\u6700\u9069\u306a\u30c4\u30fc\u30eb\u30fb\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u5b9a\u3067\u304d\u308b\u304b\u306b\u304b\u304b\u3063\u3066\u3044\u307e\u3059\u3002<\/span> \u3057\u304b\u3057\u3001\u5e02\u5834\u306b\u306f\u6570\u591a\u304f\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u5b58\u5728\u3057\u3001\u4f55\u3092\u9078\u3079\u3070\u826f\u3044\u304b\u8ff7\u3046\u3053\u3068\u3082\u591a\u3044\u3067\u3057\u3087\u3046\u3002\u3053\u3053\u3067\u306f\u3001\u5f8c\u6094\u3057\u306a\u3044\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u30927\u3064\u306e\u8996\u70b9\u304b\u3089\u89e3\u8aac\u3057\u307e\u3059\u3002\u3053\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u6d3b\u7528\u3057\u3001\u5ba2\u89b3\u7684\u306a\u8a55\u4fa1\u3092\u884c\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u2460<span class=\"text-bold\"> \u6a5f\u80fd\u8981\u4ef6<\/span>\uff1a \u305d\u3082\u305d\u3082\u3001\u81ea\u793e\u304c\u89e3\u6c7a\u3057\u305f\u3044\u8ab2\u984c\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u5341\u5206\u306b\u5099\u308f\u3063\u3066\u3044\u308b\u304b\uff1f \u5c06\u6765\u7684\u306a\u696d\u52d9\u62e1\u5927\u3084\u5909\u66f4\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u62e1\u5f35\u6027\u306f\u3042\u308b\u304b\uff1f\uff08Must\/Want\u8981\u4ef6\u3092\u660e\u78ba\u306b\uff09<\/p>\n\n\n\n<p>\u2461 <span class=\"text-bold\">\u30b3\u30b9\u30c8<\/span>\uff1a \u521d\u671f\u8cbb\u7528\u3001\u6708\u984d\uff08\u5e74\u984d\uff09\u8cbb\u7528\u3001\u4fdd\u5b88\u8cbb\u7528\u306a\u3069\u3001\u30c8\u30fc\u30bf\u30eb\u30b3\u30b9\u30c8\u306f\u4e88\u7b97\u5185\u306b\u53ce\u307e\u308b\u304b\uff1f \u5c0e\u5165\u306b\u3088\u3063\u3066\u5f97\u3089\u308c\u308b\u52b9\u679c\uff08\u30b3\u30b9\u30c8\u524a\u6e1b\u984d\u3001\u751f\u7523\u6027\u5411\u4e0a\u306a\u3069\uff09\u3092\u8a66\u7b97\u3057\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\uff08ROI\uff09\u306f\u5341\u5206\u306b\u898b\u8fbc\u3081\u308b\u304b\uff1f\u96a0\u308c\u305f\u30b3\u30b9\u30c8\u306f\u306a\u3044\u304b\uff1f [\u3053\u3053\u306b\u3001\u4e3b\u8981\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u30c4\u30fc\u30eb\u30ab\u30c6\u30b4\u30ea\u30fc\uff08AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001CRM\u3001FAQ\u306a\u3069\uff09\u5225\u306b\u3001\u6a5f\u80fd\u6982\u8981\u3068\u4fa1\u683c\u5e2f\u306e\u76ee\u5b89\u3092\u793a\u3059\u6bd4\u8f03\u8868\uff08\u7279\u5b9a\u30d9\u30f3\u30c0\u30fc\u63a8\u5968\u3067\u306f\u306a\u304f\u3001\u3042\u304f\u307e\u3067\u76f8\u5834\u89b3\u3092\u63d0\u4f9b\uff09]<\/p>\n\n\n\n<p>\u2462 <span class=\"text-bold\">\u64cd\u4f5c\u6027\u30fb\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3<\/span>\uff1a \u6bce\u65e5\u4f7f\u3046\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u7ba1\u7406\u8005\u304c\u3001\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u76f4\u611f\u7684\u306b\u64cd\u4f5c\u3067\u304d\u308b\u304b\uff1f \u753b\u9762\u30c7\u30b6\u30a4\u30f3\u306f\u5206\u304b\u308a\u3084\u3059\u3044\u304b\uff1f\uff08\u30c7\u30e2\u3084\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3067\u5fc5\u305a\u78ba\u8a8d\uff09<\/p>\n\n\n\n<p>\u2463 <span class=\"text-bold\">\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/span>\uff1a \u5c0e\u5165\u6642\u306e\u8a2d\u5b9a\u652f\u63f4\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306f\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b\uff1f \u904b\u7528\u958b\u59cb\u5f8c\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306a\u30b5\u30dd\u30fc\u30c8\uff08\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\uff09\u3092\u53d7\u3051\u3089\u308c\u308b\u304b\uff1f \u65e5\u672c\u8a9e\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u53ef\u80fd\u304b\uff1f SLA\uff08\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u4fdd\u8a3c\uff09\u306f\u660e\u78ba\u304b\uff1f<\/p>\n\n\n\n<p>\u2464 <span class=\"text-bold\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/span>\uff1a \u9867\u5ba2\u60c5\u5831\u3068\u3044\u3046\u6a5f\u5bc6\u60c5\u5831\u3092\u6271\u3046\u4e0a\u3067\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306f\u4fe1\u983c\u3067\u304d\u308b\u30ec\u30d9\u30eb\u304b\uff1f\uff08\u30c7\u30fc\u30bf\u306e\u6697\u53f7\u5316\u3001\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u3001\u4e0d\u6b63\u30a2\u30af\u30bb\u30b9\u5bfe\u7b56\u3001\u8106\u5f31\u6027\u5bfe\u5fdc\u306a\u3069\uff09\u3002ISO27001\u306a\u3069\u306e\u7b2c\u4e09\u8005\u8a8d\u8a3c\u3092\u53d6\u5f97\u3057\u3066\u3044\u308b\u304b\uff1f<\/p>\n\n\n\n<p>\u2465 <span class=\"text-bold\">\u9023\u643a\u6027<\/span>\uff1a \u73fe\u5728\u5229\u7528\u3057\u3066\u3044\u308b\u4ed6\u306e\u30b7\u30b9\u30c6\u30e0\uff08\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3001SFA\u306a\u3069\uff09\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u9023\u643a\u3067\u304d\u308b\u304b\uff1f API\u9023\u643a\u306e\u67d4\u8edf\u6027\u306f\u9ad8\u3044\u304b\uff1f<\/p>\n\n\n\n<p>\u2466 <span class=\"text-bold\">\u30d9\u30f3\u30c0\u30fc\u306e\u4fe1\u983c\u6027\u3068\u5b9f\u7e3e<\/span>\uff1a \u305d\u306e\u30d9\u30f3\u30c0\u30fc\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306e\u5c0e\u5165\u5b9f\u7e3e\u304c\u8c4a\u5bcc\u304b\uff1f \u81ea\u793e\u3068\u540c\u696d\u7a2e\u30fb\u540c\u898f\u6a21\u306e\u4f01\u696d\u3078\u306e\u5c0e\u5165\u4e8b\u4f8b\u306f\u3042\u308b\u304b\uff1f \u4f01\u696d\u306e\u5b89\u5b9a\u6027\u3084\u5c06\u6765\u6027\u306f\u3069\u3046\u304b\uff1f\uff08\u5c0e\u5165\u4e8b\u4f8b\u3084\u9867\u5ba2\u306e\u58f0\u3092\u30c1\u30a7\u30c3\u30af\uff09<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u9665\u308a\u3084\u3059\u3044\u7f60\u3068\u5bfe\u7b56\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u63a8\u9032\u306b\u304a\u3051\u308b\u6ce8\u610f\u70b9<\/h2>\n\n\n\n<p>DX\u63a8\u9032\u306e\u9053\u306e\u308a\u306f\u5e73\u5766\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<span class=\"text-bold\">\u591a\u304f\u306e\u4f01\u696d\u304c\u9665\u308a\u304c\u3061\u306a\u300c\u7f60\u300d\u3092\u4e8b\u524d\u306b\u7406\u89e3\u3057\u3001\u5bfe\u7b56\u3092\u8b1b\u3058\u3066\u304a\u304f\u3053\u3068\u304c\u6210\u529f\u306e\u78ba\u7387\u3092\u9ad8\u3081\u307e\u3059\u3002<\/span> \u3053\u3053\u3067\u306f\u3001\u6211\u3005\u306e\u7d4c\u9a13\u304b\u3089\u5f97\u305f\u7279\u306b\u6ce8\u610f\u3059\u3079\u304d5\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u305d\u306e\u5bfe\u7b56\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u3010\u7f601\u3011\u300c\u624b\u6bb5\u306e\u76ee\u7684\u5316\u300d\u306b\u9665\u308b<\/h4>\n\n\n\n<p><span class=\"text-bold\">\u5bfe\u7b56<\/span>: \u6700\u65b0\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u81ea\u4f53\u304c\u76ee\u7684\u306b\u306a\u3063\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u5e38\u306b\u300c\u3053\u306eDX\u3067\u4f55\u3092\u89e3\u6c7a\u3057\u305f\u3044\u306e\u304b\uff1f\u300d\u3068\u3044\u3046\u672c\u6765\u306e\u76ee\u7684\u306b\u7acb\u3061\u8fd4\u308a\u3001\u65bd\u7b56\u304c\u76ee\u7684\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u304b\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3057\u307e\u3057\u3087\u3046\u3002KPI\u8a2d\u5b9a\u3068\u52b9\u679c\u6e2c\u5b9a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u3010\u7f602\u3011\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u3064\u3044\u3066\u3053\u3089\u308c\u306a\u3044<\/h4>\n\n\n\n<p><span class=\"text-bold\">\u5bfe\u7b56<\/span>: DX\u306f\u73fe\u5834\u306e\u5354\u529b\u306a\u304f\u3057\u3066\u6210\u529f\u3057\u307e\u305b\u3093\u3002\u5c0e\u5165\u76ee\u7684\u3084\u30e1\u30ea\u30c3\u30c8\u3092\u4e01\u5be7\u306b\u8aac\u660e\u3057\u3001\u5909\u5316\u306b\u5bfe\u3059\u308b\u4e0d\u5b89\u3092\u53d6\u308a\u9664\u304f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u91cd\u8996\u3057\u307e\u3057\u3087\u3046\u3002\u5341\u5206\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u671f\u9593\u3092\u8a2d\u3051\u3001\u73fe\u5834\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u6539\u5584\u306b\u6d3b\u304b\u3059\u30d7\u30ed\u30bb\u30b9\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u3010\u7f603\u3011\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30ea\u30b9\u30af\u306e\u898b\u843d\u3068\u3057<\/h4>\n\n\n\n<p><span class=\"text-bold\">\u5bfe\u7b56<\/span>: DX\u306b\u3088\u3063\u3066\u6271\u3046\u30c7\u30fc\u30bf\u91cf\u304c\u5897\u3048\u3001\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3082\u9032\u3080\u305f\u3081\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30ea\u30b9\u30af\u306f\u5897\u5927\u3057\u307e\u3059\u3002\u500b\u4eba\u60c5\u5831\u4fdd\u8b77\u6cd5\u306a\u3069\u306e\u6cd5\u4ee4\u9075\u5b88\u306f\u3082\u3061\u308d\u3093\u3001\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u7ba1\u7406\u306e\u5fb9\u5e95\u3001\u5f93\u696d\u54e1\u3078\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u6559\u80b2\u3001\u5229\u7528\u3059\u308b\u30c4\u30fc\u30eb\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5f37\u5ea6\u78ba\u8a8d\u306a\u3069\u3001\u5bfe\u7b56\u3092\u6020\u3089\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002 [\u3053\u3053\u306b\u3001\u53c2\u8003\u60c5\u5831\u3068\u3057\u3066IPA\uff08\u60c5\u5831\u51e6\u7406\u63a8\u9032\u6a5f\u69cb\uff09\u7b49\u304c\u516c\u958b\u3059\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u95a2\u9023\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3078\u306e\u30ea\u30f3\u30af\u3092\u8a18\u8f09]<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u3010\u7f604\u3011\u300cDX\u75b2\u308c\u300d\u306b\u3088\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u5931\u901f<\/h4>\n\n\n\n<p><span class=\"text-bold\">\u5bfe\u7b56<\/span>: 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class=\"wp-image-4616\"\/><\/figure>\n<\/div>\n\n\n<p>\u96fb\u8a71\u89e3\u6790AI\u300cMiiTel Phone\uff08\u30df\u30fc\u30c6\u30eb\u30d5\u30a9\u30f3\uff09 \u300d\u306f\u55b6\u696d\u30c8\u30fc\u30af\u306b\u304a\u3051\u308b\u8a71\u901f\u30fb\u4f1a\u8a71\u306e\u88ab\u305b\u7387\u30fb\u6c88\u9ed9\u56de\u6570\u306a\u3069\u3092\u5b9a\u91cf\u7684\u306b\u5206\u6790\u30fb\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3057\u3066\u304f\u308c\u308b\u96fb\u8a71\u89e3\u6790AI \u3067\u3059\u3002\u96fb\u8a71\u30fbWeb\u4f1a\u8b70\u30fb\u5bfe\u9762\u3067\u306e\u5168\u3066\u306e\u4f1a\u8a71\u306e\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u306e\u89e3\u6d88\u304b\u3089\u4f1a\u8a71\u30c7\u30fc\u30bf\u306e\u5229\u6d3b\u7528\u307e\u3067\u5e45\u5e83\u304f\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8<\/h4>\n\n\n\n<ul 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class=\"wp-block-heading\">\u3053\u3093\u306a\u4f01\u696d\u306b\u304a\u3059\u3059\u3081<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u55b6\u696d\u6210\u7e3e\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u4f01\u696d<\/li>\n\n\n\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u4f01\u696d<\/li>\n\n\n\n<li>\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3092\u56f3\u308a\u305f\u3044\u4f01\u696d<\/li>\n\n\n\n<li>\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u306e\u8cea\u3092\u9ad8\u3081\u305f\u3044\u4f01\u696d<\/li>\n<\/ul>\n\n\n\n<p>MiiTel Phone\u306f\u3001\u5c0e\u5165\u5b9f\u7e3e\u8c4a\u5bcc\u306a\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<br>\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div style=\"width: 100%\"><a style=\"display: block; width: 100%;max-width: 480px;margin: 6% auto; padding: 15px;background: #ffac10;border-radius: 28px;color: #fff;font-weight: bold; text-align: center; letter-spacing: 0.05em;text-decoration: none\" href=\"https:\/\/miitel.com\/jp\/phone\/lp\" rel=\"noopener\" target=\"_blank\"> MiiTel Phone\u306e\u8cc7\u6599\u8acb\u6c42\u306f\u3053\u3061\u3089\u3000\uff1e<\/a><\/div>\n","protected":false},"featured_media":8303,"template":"","categories":[103,48],"tags":[52,53,54,69,87,160],"product":[98],"class_list":["post-7691","column","type-column","status-publish","has-post-thumbnail","hentry","category-callcenter","category-tool","tag-crm","tag-cti","tag-dx","tag-call-center","tag-process-efficiency","tag-implementation","product-miitelphone"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u3010\u5b8c\u5168\u30ac\u30a4\u30c9\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3067\u8ab2\u984c\u89e3\u6c7a\uff01\u6210\u529f\u4e8b\u4f8b\u304b\u3089\u5b66\u3076\u5b9f\u8df5\u30b9\u30c6\u30c3\u30d7\u3068\u6700\u65b0\u6280\u8853 | 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