{"id":6691,"date":"2024-12-02T19:13:51","date_gmt":"2024-12-02T10:13:51","guid":{"rendered":"https:\/\/miitel.com\/jp\/column\/on-premise-cti\/"},"modified":"2025-12-25T09:24:00","modified_gmt":"2025-12-25T00:24:00","slug":"on-premise-cti","status":"publish","type":"column","link":"https:\/\/miitel.com\/jp\/column\/on-premise-cti\/","title":{"rendered":"\u30af\u30e9\u30a6\u30c9CTI\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u3059\u3079\u304d\u4f01\u696d\u307e\u3067\u89e3\u8aac\uff01"},"content":{"rendered":"\n<p>IT\u6280\u8853\u306e\u9032\u5316\u3067\u96fb\u8a71\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304c\u7d71\u5408\u3055\u308c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7a3c\u50cd\u72b6\u6cc1\u3092\u53ef\u8996\u5316\u3057\u305f\u308a\u3001\u7740\u4fe1\u756a\u53f7\u3092\u53c2\u7167\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u81ea\u52d5\u3067\u8868\u793a\u3057\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u3088\u3046\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u306e\u304c\u300cCTI\u203b\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<p>CTI\u306b\u306f\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u30af\u30e9\u30a6\u30c9\u578b\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u3069\u3061\u3089\u304c\u826f\u3044\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u7d50\u8ad6\u304b\u3089\u8aac\u660e\u3059\u308b\u3068\u3001\u30af\u30e9\u30a6\u30c9CTI\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306f\u3001\u30af\u30e9\u30a6\u30c9CTI\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3092\u8aad\u3081\u3070\u3001\u30af\u30e9\u30a6\u30c9CTI\u306e\u6a5f\u80fd\u3092\u306f\u3058\u3081\u3001\u3069\u306e\u3088\u3046\u306a\u65b9\u6cd5\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\u5206\u304b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002CTI\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u306f\u3001\u3053\u306e\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u203b\u300cCTI\u300d\u3068\u306f\u3001Computer Telephony Integration\u306e\u7565\u3067\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3068\u3001\u96fb\u8a71\u6a5f\u3084FAX\u3068\u3044\u3063\u305f\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3092\u7d71\u5408\u3057\u3066\u52d5\u304b\u3059\u6280\u8853\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u3068\u306f<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2024\/11\/image3.jpg\" alt=\"\u30d8\u30c3\u30c9\u30d5\u30a9\u30f3\" class=\"wp-image-4258\"\/><\/figure>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u3068\u306f\u3001\u96fb\u8a71\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3092\u30af\u30e9\u30a6\u30c9\u4e0a\u3067\u7d71\u5408\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u96fb\u8a71\u306e\u7740\u4fe1\u756a\u53f7\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u60c5\u5831\u304cPC\u753b\u9762\u306b\u81ea\u52d5\u7684\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u304b\u3089\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304d\u305f\u969b\u306b\u3001\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3084\u57fa\u672c\u7684\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u77ac\u6642\u306b\u78ba\u8a8d\u3067\u304d\u308b\u305f\u3081\u3001\u3088\u308a\u8fc5\u901f\u3067\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u5b9f\u969b\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u56de\u7b54\u304c\u3068\u3066\u3082\u30b9\u30e0\u30fc\u30ba\u3060\u3063\u305f\u4f53\u9a13\u304c\u8ab0\u3057\u3082\u4e00\u5ea6\u306f\u3042\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u306f\u3001\u5f93\u6765\u306e\u7269\u7406\u7684\u306a\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u7570\u306a\u308a\u3001\u7279\u5225\u306a\u8a2d\u5099\u304c\u4e0d\u8981\u3067\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u63a5\u7d9a\u304c\u3042\u308c\u3070\u3069\u3053\u304b\u3089\u3067\u3082\u5229\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u306e\u67d4\u8edf\u6027\u3082\u9b45\u529b\u3067\u3059\u3002\u3053\u306e\u4ed5\u7d44\u307f\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u54c1\u8cea\u306e\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5f93\u6765\u306e\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9055\u3044<\/h3>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u3068\u5f93\u6765\u306e\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9055\u3044\u306f\u4e3b\u306b\uff13\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u8a2d\u5099\u6295\u8cc7\u304c\u5c11\u306a\u3044<\/span>: \u30b5\u30fc\u30d0\u30fc\u3084\u5c02\u7528\u6a5f\u5668\u304c\u4e0d\u8981\u3067\u3001\u30af\u30e9\u30a6\u30c9\u4e0a\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u305f\u3081\u521d\u671f\u8cbb\u7528\u304c\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\uff08\u62e1\u5f35\u6027\uff09\u304c\u9ad8\u3044<\/span>: \u5229\u7528\u3059\u308b\u4eba\u6570\u3084\u6a5f\u80fd\u3092\u67d4\u8edf\u306b\u5909\u66f4\u3067\u304d\u3001\u4e8b\u696d\u306e\u6210\u9577\u306b\u5fdc\u3058\u305f\u62e1\u5f35\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u304c\u5bb9\u6613<\/span>: \u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3084\u969c\u5bb3\u5bfe\u5fdc\u306f\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u8005\u304c\u884c\u3046\u305f\u3081\u3001\u7ba1\u7406\u306e\u624b\u9593\u304c\u7701\u3051\u307e\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u306e\u6a5f\u80fd<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2024\/11\/image1.jpg\" alt=\"\u30af\u30e9\u30a6\u30c9CTI\u306e\u6a5f\u80fd\" class=\"wp-image-4253\"\/><\/figure>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u306b\u306f\u3001\u4e00\u822c\u7684\u306b\u4ee5\u4e0b\u306e\u6a5f\u80fd\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>ACD\uff1a\u7740\u4fe1\u96fb\u8a71\u306e\u632f\u308a\u5206\u3051\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u308b<\/li>\n\n\n\n<li>IVR\uff1a\u7740\u4fe1\u96fb\u8a71\u306b\u5bfe\u3057\u3066\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304c\u81ea\u52d5\u5bfe\u5fdc\u3059\u308b<\/li>\n\n\n\n<li>CRM\u9023\u643a\uff1a\u7740\u4fe1\u756a\u53f7\u3092\u53c2\u7167\u3057\u3066PC\u4e0a\u306b\u9867\u5ba2\u60c5\u5831\u3092\u81ea\u52d5\u8868\u793a\u3059\u308b<\/li>\n\n\n\n<li>\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd\uff1a\u9867\u5ba2\u5bfe\u5fdc\u3092\u7b2c\u4e09\u8005\u304c\u805e\u3051\u308b<\/li>\n\n\n\n<li>\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u72b6\u6cc1\u3092\u5206\u6790\u3067\u304d\u308b<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">1. ACD<\/h3>\n\n\n\n<p>ACD\uff08Automatic Call Distribution\u3001\u81ea\u52d5\u7740\u4fe1\u5206\u914d\uff09\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u975e\u5e38\u306b\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u6a5f\u80fd\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u7279\u5b9a\u306e\u30eb\u30fc\u30eb\u3084\u6761\u4ef6\u306b\u57fa\u3065\u3044\u3066\u6700\u9069\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u7740\u4fe1\u3092\u81ea\u52d5\u3067\u5272\u308a\u632f\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u5bfe\u5fdc\u56de\u6570\u304c\u5c11\u306a\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u512a\u5148\u7684\u306b\u632f\u308a\u5206\u3051\u308b\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u5c02\u9580\u306e\u62c5\u5f53\u8005\u306b\u63a5\u7d9a\u3059\u308b\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u5f85\u3061\u6642\u9593\u304c\u77ed\u7e2e\u3055\u308c\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3084\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u3001\u305d\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u7740\u4fe1\u3092\u5f85\u3064\u9593\u306e\u97f3\u58f0\u6848\u5185\u6a5f\u80fd\u300c\u5f85\u3061\u547c\u30ac\u30a4\u30c0\u30f3\u30b9\u300d\u306e\u8a2d\u5b9a\u3084\u3001\u5fdc\u7b54\u304c\u96c6\u4e2d\u3057\u305f\u5834\u5408\u306e\u4e88\u5099\u30e9\u30a4\u30f3\u300c\u3042\u3075\u308c\u547c\u5bfe\u5fdc\u300d\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. IVR<\/h3>\n\n\n\n<p>IVR\uff08\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u30fb\u30dc\u30a4\u30b9\u30fb\u30ec\u30b9\u30dd\u30f3\u30b9\uff09\u3068\u306f\u3001\u7740\u4fe1\u96fb\u8a71\u306b\u5bfe\u3057\u3066\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304c\u81ea\u52d5\u3067\u5fdc\u7b54\u3057\u3001\u9867\u5ba2\u304c\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u5f93\u3063\u3066\u30dc\u30bf\u30f3\u3092\u9078\u629e\u3059\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u3007\u3007\u306e\u5834\u5408\u306f1\u3001\u3007\u3007\u306e\u5834\u5408\u306f2\u300d\u3068\u3044\u3063\u305f\u30a2\u30ca\u30a6\u30f3\u30b9\u304c\u6d41\u308c\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u30b9\u30e0\u30fc\u30ba\u306b\u9069\u5207\u306a\u90e8\u7f72\u3084\u62c5\u5f53\u8005\u3078\u3068\u8a98\u5c0e\u3055\u308c\u307e\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u9867\u5ba2\u306f\u8fc5\u901f\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002IVR\u306f\u3001\u90f5\u4fbf\u7269\u306e\u518d\u914d\u9054\u306e\u624b\u7d9a\u304d\u3084\u3001\u55b6\u696d\u6642\u9593\u5916\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. CRM\u9023\u643a<\/h3>\n\n\n\n<p>CRM\u9023\u643a\u306f\u3001CTI\uff08\u96fb\u8a71\u7d71\u5408\u30b7\u30b9\u30c6\u30e0\uff09\u304c\u6301\u3064\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u306e\u4e00\u3064\u3067\u3059\u3002CTI\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u306e\u60c5\u5831\u3092\u81ea\u52d5\u7684\u306bPC\u753b\u9762\u306b\u8868\u793a\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u624b\u9593\u3092\u304b\u3051\u305a\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u3078\u306e\u6c0f\u540d\u3084\u96fb\u8a71\u756a\u53f7\u306a\u3069\u306e\u78ba\u8a8d\u4f5c\u696d\u304c\u4e0d\u8981\u3068\u306a\u308a\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3084\u9867\u5ba2\u60c5\u5831\u304c\u77ac\u6642\u306b\u8868\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u9867\u5ba2\u3054\u3068\u306e\u901a\u8a71\u5185\u5bb9\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u3001\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u60c5\u5831\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002CTI\u3068CRM\u306e\u9023\u643a\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u3088\u308a\u826f\u3044\u3082\u306e\u306b\u3059\u308b\u305f\u3081\u306b\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd<\/h3>\n\n\n\n<p>\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u975e\u5e38\u306b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9CTI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\uff08SV\uff09\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u901a\u8a71\u5185\u5bb9\u3092\u805e\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306b\u3088\u308aSV\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u5bfe\u3057\u3066\u8fc5\u901f\u306a\u6307\u5c0e\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u901a\u8a71\u3092\u9332\u97f3\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u5f8c\u65e5\u8a55\u4fa1\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306b\u5f79\u7acb\u3066\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u53d6\u308a\u7d44\u307f\u3092\u901a\u3058\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7814\u4fee\u3084\u30b9\u30ad\u30eb\u5411\u4e0a\u3092\u4fc3\u9032\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/h3>\n\n\n\n<p>\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3054\u3068\u306e\u5bfe\u5fdc\u4ef6\u6570\u3084\u30b3\u30fc\u30eb\u306e\u6642\u9593\u5e2f\u5225\u306e\u5206\u6790\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u901a\u8a71\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u3057\u305f\u8a73\u7d30\u306a\u30ec\u30dd\u30fc\u30c8\u3092\u751f\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u7d4c\u55b6\u8005\u3084\u7ba1\u7406\u8005\u306f\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u304c\u3067\u304d\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3064\u3064\u3001\u5bfe\u5fdc\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u96fb\u8a71\u55b6\u696d\u3092\u52b9\u7387\u7684\u306b\u884c\u3063\u3066\u6210\u679c\u3092\u51fa\u3059\u65b9\u6cd5<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2024\/11\/image4.jpg\" alt=\"\u96fb\u8a71\u55b6\u696d\u3092\u52b9\u7387\u7684\u306b\u884c\u3063\u3066\u6210\u679c\u3092\u51fa\u3059\u65b9\u6cd5\" class=\"wp-image-4262\"\/><\/figure>\n\n\n\n<p>CTI\u306b\u306f\u3001\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d0\u30fc\u3092\u5229\u7528\u3059\u308b\u30af\u30e9\u30a6\u30c9\u578b\u3068\u3001\u81ea\u793e\u30b5\u30fc\u30d0\u30fc\u3092\u5229\u7528\u3059\u308b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u304c\u5b58\u5728\u3057\u307e\u3059\u30022\u7a2e\u985e\u306eCTI\u3092\u6bd4\u8f03\u3057\u8868\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u304c\u3001\u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u30af\u30e9\u30a6\u30c9CTI\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9\u578b\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306e\u9055\u3044<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u9805\u76ee<\/th><th>\u30af\u30e9\u30a6\u30c9\u578b<\/th><th>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b<\/th><\/tr><\/thead><tbody><tr><td>\u5c0e\u5165\u8cbb\u7528<\/td><td>\u4f4e\u3044<\/td><td>\u9ad8\u3044<\/td><\/tr><tr><td>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9<\/td><td>\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u4efb\u305b<\/td><td>\u81ea\u793e\u3067\u5bfe\u5fdc<\/td><\/tr><tr><td>\u67d4\u8edf\u6027<\/td><td>\u9ad8\u3044<\/td><td>\u4f4e\u3044<\/td><\/tr><tr><td>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/td><td>\u5f37\u56fa\u3060\u304c\u4f9d\u5b58\u5ea6\u9ad8\u3044<\/td><td>\u5b8c\u5168\u7ba1\u7406\u53ef\u80fd<\/td><\/tr><tr><td>\u5c0e\u5165\u30b9\u30d4\u30fc\u30c9<\/td><td>\u77ed\u671f\u9593<\/td><td>\u9577\u671f\u9593<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-small-font-size\">\uff08\u203b\uff09\u6700\u8fd1\u306f\u3001\u30af\u30e9\u30a6\u30c9\u578bCTI\u3082\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304c\u5f37\u5316\u3055\u308c\u3066\u304d\u3066\u304a\u308a\u3001\u512a\u52a3\u304c\u3064\u304b\u306a\u304f\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u306e\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u306e\u30e1\u30ea\u30c3\u30c8\u306f3\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. 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class=\"wp-block-heading\">2. 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class=\"wp-block-heading\">3. 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class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1. \u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u306e\u307f\u306e\u6d3b\u7528\u306b\u306a\u308b<\/h4>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u306f\u3001\u57fa\u672c\u7684\u306b\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u306e\u307f\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u4ed6\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3066\u6a5f\u80fd\u62e1\u5f35\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304c\u3001CTI\u306b\u5bfe\u3057\u3066\u81ea\u793e\u72ec\u81ea\u306e\u6a5f\u80fd\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3066\u4ed8\u3051\u3066\u3082\u3089\u3046\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. 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class=\"text-bold\">\u6a5f\u80fd\u6027\u306e\u78ba\u8a8d<\/span>\uff1a\u5fc5\u8981\u306a\u57fa\u672c\u6a5f\u80fd\uff08\u901a\u8a71\u7ba1\u7406\u3001\u9332\u97f3\u3001CRM\u9023\u643a\u306a\u3069\uff09\u304c\u5099\u308f\u3063\u3066\u3044\u308b\u304b\uff1f\u307e\u305fAI \u306a\u3069\u6700\u65b0\u6a5f\u80fd\u304c\u642d\u8f09\u3057\u3066\u3044\u308b\u304b\uff1f<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/span>\uff1aCTI\u306e\u4f7f\u7528\u76ee\u7684\u3084\u4f01\u696d\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u62e1\u3067\u304d\u308b\u304b\uff1f<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56<\/span>\uff1a\u30c7\u30fc\u30bf\u306e\u4fdd\u8b77\u3084\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u5bfe\u7b56\u304c\u3057\u3063\u304b\u308a\u3057\u3066\u3044\u308b\u304b\uff1f<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span>\uff1a\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u969b\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u308b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u304b\uff1f<\/li>\n\n\n\n<li><span class=\"text-bold\">\u6599\u91d1\u30d7\u30e9\u30f3<\/span>\uff1a\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u306f\u4e88\u7b97\u5185\u304b\u3001\u96a0\u308c\u305f\u30b3\u30b9\u30c8\u304c\u306a\u3044\u304b\uff1f<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3<\/span>\uff1a\u64cd\u4f5c\u304c\u7c21\u5358\u3067\u3001\u30b9\u30bf\u30c3\u30d5\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5229\u7528\u3067\u304d\u308b\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304b\uff1f<\/li>\n\n\n\n<li><span 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class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0<\/span>: \u554f\u984c\u304c\u767a\u751f\u3057\u305f\u969b\u306e\u5bfe\u5fdc\u65b9\u6cd5\u3092\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3057\u3066\u304a\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u5b9a\u671f\u7684\u306a\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9<\/span>: \u30af\u30e9\u30a6\u30c9\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306b\u4f9d\u5b58\u3059\u308b\u90e8\u5206\u3082\u591a\u3044\u305f\u3081\u3001\u5b9a\u671f\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u306e\u66f4\u65b0\u306b\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><span class=\"text-bold\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56<\/span>: \u30af\u30e9\u30a6\u30c9\u4e0a\u3067\u306e\u30c7\u30fc\u30bf\u7ba1\u7406\u306b\u306f\u3001\u3057\u3063\u304b\u308a\u3068\u3057\u305f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u3092\u5c0e\u5165\u3059\u3079\u304d\u4f01\u696d<\/h2>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9CTI\u5c0e\u5165\u306b\u9069\u6b63\u3092\u6301\u3064\u4f01\u696d\u306b\u306f\u3001\u3044\u304f\u3064\u304b\u5171\u901a\u3059\u308b\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305a\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u91cd\u8996\u3059\u308b\u4f01\u696d\u3001\u7279\u306b\u901a\u4fe1\u696d\u754c\u3084\u91d1\u878d\u696d\u754c\u3001e\u30b3\u30de\u30fc\u30b9\u4f01\u696d\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u5fc5\u8981\u304c\u3042\u308b\u305f\u3081\u3001\u30af\u30e9\u30a6\u30c9CTI\u306f\u6709\u7528\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6b21\u306b\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3092\u5b9f\u65bd\u3057\u3066\u3044\u308b\u4f01\u696d\u3082\u30af\u30e9\u30a6\u30c9CTI\u306b\u9069\u3057\u3066\u3044\u308b\u3068\u8a00\u3048\u307e\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u63a5\u7d9a\u304c\u3042\u308c\u3070\u3069\u3053\u304b\u3089\u3067\u3082\u5229\u7528\u53ef\u80fd\u3067\u3001\u5728\u5b85\u52e4\u52d9\u306e\u30b9\u30bf\u30c3\u30d5\u306b\u3068\u3063\u3066\u975e\u5e38\u306b\u4fbf\u5229\u3067\u3059\u3002\u307e\u305f\u3001\u6025\u6210\u9577\u4e2d\u306e\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3084\u4e2d\u5c0f\u4f01\u696d\u3067\u3001\u5c06\u6765\u7684\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u62e1\u5f35\u3059\u308b\u4e88\u5b9a\u304c\u3042\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u904b\u7528\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u96fb\u8a71\u3084\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001SNS\u306a\u3069\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u9867\u5ba2\u3068\u63a5\u70b9\u3092\u6301\u3064\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u30af\u30e9\u30a6\u30c9CTI\u306f\u52b9\u679c\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u3084\u5206\u6790\u3092\u91cd\u8996\u3059\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u3001CRM\u3068\u306e\u7d71\u5408\u304c\u5bb9\u6613\u3067\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u901a\u3058\u3066\u3088\u308a\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u521d\u671f\u6295\u8cc7\u304c\u5c11\u306a\u304f\u3001\u904b\u7528\u30b3\u30b9\u30c8\u3082\u4f4e\u304f\u6291\u3048\u3089\u308c\u308b\u305f\u3081\u3001\u30af\u30e9\u30a6\u30c9CTI\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u7a2e\u3067\u5c0e\u5165\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002<span class=\"text-bold\"><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9CTI\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u305f\u4f01\u696d\u4e8b\u4f8b<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2024\/12\/image2.jpg\" alt=\"\u30af\u30e9\u30a6\u30c9CTI\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u305fSALES ROVOTICS\u682a\u5f0f\u4f1a\u793e\u306e\u4e8b\u4f8b\" class=\"wp-image-4269\"\/><\/figure>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u30af\u30e9\u30a6\u30c9CTI\u3067\u4ee3\u8868\u7684\u306a\u300cMiiTel Phone\u300d\u3092\u5c0e\u5165\u3057\u305f\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u63a1\u308a\u4e0a\u3052\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>SALES ROBOTICS\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u72ec\u81ea\u306e\u30af\u30e9\u30a6\u30c9\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u300cSALES BASE\u300d\u3068BPO\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u6025\u6210\u9577\u3057\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u540c\u793e\u306e\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u30c1\u30fc\u30e0\u306f\u3001\u5b9a\u91cf\u7684\u306b\u6210\u679c\u3092\u56f3\u308c\u308b\u4ed5\u7d44\u307f\u304c\u306a\u304f\u300c\u4f55\u304c\u539f\u56e0\u3067\u76ee\u6a19\u9054\u6210\u3067\u304d\u306a\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u30e1\u30f3\u30d0\u30fc\u306e\u8ab2\u984c\u304c\u5206\u304b\u3089\u306a\u304b\u3063\u305f\u305f\u3081\u30011on1\u3092\u5b9f\u65bd\u3057\u3066\u3082\u3001\u9069\u5207\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u304c\u3067\u304d\u306a\u3044\u72b6\u614b\u3067\u3057\u305f\u3002\u3053\u306e\u3088\u3046\u306a\u60a9\u307f\u3092\u300cMiiTel Phone\u300d\u3092\u5c0e\u5165\u3057\u3066\u3001\u8a71\u901f\u3084\u88ab\u308a\u7387\u3001\u30c8\u30fc\u30af\u30fb\u30ea\u30c3\u30b9\u30f3\u6bd4\u7387\u306a\u3069\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u89e3\u6c7a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5404\u81ea\u306e\u9867\u5ba2\u5bfe\u5fdc\u306e\u72b6\u6cc1\u3092\u53ef\u8996\u5316\u3057\u3066\u3001\u3069\u3053\u306b\u8ab2\u984c\u304c\u3042\u308b\u304b\u304c\u5206\u304b\u308b\u3088\u3046\u306b\u306a\u308a\u30011on1\u3067\u9069\u5207\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u305d\u308c\u3060\u3051\u3067\u306a\u304f\u30011\u6642\u9593\u4ee5\u4e0a\u304b\u304b\u3063\u3066\u3044\u305f1on1\u304c10\u5206\u3067\u7d42\u3048\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u9069\u5207\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u306e\u304a\u304b\u3052\u3067\u3001\u6bce\u67083\u4ef6\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u3057\u304b\u53d6\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u30e1\u30f3\u30d0\u30fc\u304c\u300120\u4ef6\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u3067\u304d\u308b\u307e\u3067\u306b\u6210\u9577\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/miitel.com\/jp\/case\/3669\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">\u300eMiiTel\u5c0e\u5165\u4e8b\u4f8b\u300c\u4f55\u304c\u8ab2\u984c\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3092\u89e3\u6c7a\u30572\u30f5\u6708\u3067\u751f\u7523\u6027\u30922\u500d\u306b\u5411\u4e0a\u7d44\u7e54\u306e\u610f\u8b58\u3082\u5927\u304d\u304f\u5909\u5316\u300f<\/mark><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"text-bold\">\u307e\u3068\u3081<\/span><\/h2>\n\n\n\n<p>CTI\u306f\u4e3b\u306b\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>ACD\uff1a\u7740\u4fe1\u96fb\u8a71\u306e\u632f\u308a\u5206\u3051\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u308b<\/li>\n\n\n\n<li>IVR\uff1a\u7740\u4fe1\u96fb\u8a71\u306b\u5bfe\u3057\u3066\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304c\u81ea\u52d5\u5bfe\u5fdc\u3059\u308b<\/li>\n\n\n\n<li>CRM\u9023\u643a\uff1a\u7740\u4fe1\u756a\u53f7\u3092\u53c2\u7167\u3057\u3066PC\u4e0a\u306b\u9867\u5ba2\u60c5\u5831\u3092\u81ea\u52d5\u8868\u793a\u3059\u308b<\/li>\n\n\n\n<li>\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd\uff1a\u9867\u5ba2\u5bfe\u5fdc\u3092\u7b2c\u4e09\u8005\u304c\u805e\u3051\u308b<\/li>\n\n\n\n<li>\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u72b6\u6cc1\u3092\u5206\u6790\u3067\u304d\u308b<\/li>\n<\/ol>\n\n\n\n<p>CTI\u306b\u306f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u30af\u30e9\u30a6\u30c9\u578b\u304c\u3042\u308a\u3001\u305d\u308c\u305e\u308c\u306b\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u6700\u8fd1\u3067\u306f\u30af\u30e9\u30a6\u30c9CTI\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u304d\u3066\u304a\u308a\u3001\u52b9\u679c\u304c\u3067\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306e\u52b9\u7387\u5316\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u306f\u3001\u3053\u308c\u3092\u6a5f\u4f1a\u306b\u30af\u30e9\u30a6\u30c9CTI\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u96fb\u8a71\u55b6\u696d\u306e\u6210\u529f\u7387\u3092\u30a2\u30c3\u30d7\u3059\u308b\u306a\u3089\u300cMiiTel Phone\u300d<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/miitel.com\/jp\/sys\/wp-content\/uploads\/2024\/11\/insidesalesplus2025-1024x414.jpg\" alt=\"\u3010MiiTell Phone\u3011\u96fb\u8a71\u5bfe\u5fdc\u3092\u300c\u96fb\u8a71\u89e3\u6790AI\u300d\u304c\u63a1\u70b9\uff01\u55b6\u696d\u30c8\u30fc\u30af\u6539\u5584\u3067\u30a2\u30dd\u7387\u30fb\u6210\u7d04\u7387UP\" class=\"wp-image-4361\"\/><\/figure>\n\n\n\n<p>\u96fb\u8a71\u89e3\u6790AI\u300cMiiTel Phone\u300d\u55b6\u696d\u30c8\u30fc\u30af\u306b\u304a\u3051\u308b\u8a71\u901f\u30fb\u4f1a\u8a71\u306e\u88ab\u305b\u7387\u30fb\u6c88\u9ed9\u56de\u6570\u306a\u3069\u3092\u5b9a\u91cf\u7684\u306b\u5206\u6790\u30fb\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3057\u3066\u304f\u308c\u308b\u96fb\u8a71\u89e3\u6790AI\u3067\u3059\u3002\u96fb\u8a71\u30fbWeb\u4f1a\u8b70\u30fb\u5bfe\u9762\u3067\u306e\u5168\u3066\u306e\u4f1a\u8a71\u306e\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u306e\u89e3\u6d88\u304b\u3089\u4f1a\u8a71\u30c7\u30fc\u30bf\u306e\u5229\u6d3b\u7528\u307e\u3067\u5e45\u5e83\u304f\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"text-bold\">\u901a\u8a71\u5185\u5bb9\u306e\u53ef\u8996\u5316:<\/span> 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